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Customers with ________ customer satisfaction ratings are profitable but are below the average customer profitability.

A) Dissatisfied
B) Somewhat satisfied
C) Very satisfied
D) Somewhat dissatisfied
E) Satisfied

User JOV
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1 Answer

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Final answer:

Profitable customers with satisfaction ratings below average profitability are likely labeled as 'Somewhat satisfied,' since they are not extremely satisfied but also not dissatisfied.

Step-by-step explanation:

The question at hand deals with customer satisfaction ratings and their correlation to profitability. In seeking to understand which group of customers is profitable but maintains a satisfaction rating below the average customer profitability, we consider the satisfaction scale. The scale typically includes the following responses: Very satisfied, Somewhat satisfied, Neither satisfied nor dissatisfied, Somewhat dissatisfied, and Very dissatisfied. Based on these options, customers who are 'Somewhat satisfied' would logically be profitable but below average in terms of profitability because they are not at the extremes of dissatisfaction or very high satisfaction but somewhere in the middle-ground, indicating room for improvement.

User Ilgam
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