Question

Every business has three types of customers. Match the type of customer to the definition by filling in the letter of the correct definition beside the type of customer.

1. Final Customers _______
2. Intermediate Customers _____
3. Internal Customers ______
a. The dealer or distributor that your product or service passes through.
b. People who purchase the product or service your organization produces or provides.
c. People who work for your organization and carry out functions on the way to the intermediate or final customers.
d. People with the money and the motivation to buy your product

Answer 1

Businesses categorize customers as final, intermediate, and internal. Final customers are households in the goods market that buy for personal use, intermediate customers are firms in the goods market who purchase to resell or create their own products, and internal customers are employees or departments within the business reliant on each other's work.

Step-by-step explanation:

Every business interacts with different types of customers, which are categorized as follows:

• Final Customers: Individuals or entities who purchase products or services for their own use. They can be classified as Households in the goods market. This matches with definition d. People with the money and the motivation to buy your product.
• Intermediate Customers: These are firms or agents that purchase products or services to resell or to use in producing their own goods and services. They are typically considered Firms in the goods market. The corresponding definition is a. The dealer or distributor that your product or service passes through.
• Internal Customers: They are employees or departments within the organization who depend on the work of other employees or departments to fulfill their own tasks and responsibilities. They correspond with definition c. People who work for your organization and carry out functions on the way to the intermediate or final customers.

Thus, the correct matches are as follows:

1. Final Customers - d
2. Intermediate Customers - a
3. Internal Customers - c