Final answer:
To troubleshoot the modem failure after installing a new browser, we must consider software conflicts, installation errors, and their effects on internet connection. Identifying these factors helps pinpoint the source of the problem.
Step-by-step explanation:
In troubleshooting the situation where a modem failed to work following the installation of a new Internet browser, we can ask several critical questions to identify the source of the modem failure. What is the cause of the problem? This question leads us to consider any conflicts the new browser may have with the modem's drivers or software, or a potential installation error that may have affected the modem's functionality.
What is the effect of the problem? The immediate effect is that the modem does not work, which prevents the computer from connecting to the internet. It is important to determine if this issue is consistent or intermittent and whether any error messages are displayed.
What makes this problem a problem? Having a non-functional modem is clearly a problem because it hinders internet connectivity which is integral for modern computing. The problem may lie in software incompatibility, incorrect configurations, or system resource conflicts caused by the newly installed browser.