Final answer:
Individuals who exhibit obstinacy and a lack of regard for others' feelings in social interactions may be considered egocentric and can face social and professional consequences. Balancing self-pride with appreciation for others, and reasonable thinking over emotional reactions, is advised to navigate these behaviors.
Step-by-step explanation:
People who seem to take pleasure in being obstinate and contrary when dealing with service providers often exhibit behaviors that can be understood in the context of social dynamics and personality traits. Those who are perceived as having their own agenda without concern for others' feelings may be described as egocentric or self-centered. For example, a characteristic behavior includes a person who believes their ideas and methods are superior and is not open to others' perspectives, making them difficult in social interactions.
These behaviors can result in social sanctions such as negative labels like "lazy" or "no-good," or even lead to professional consequences like losing a job. They may be rooted in defense mechanisms or a feeling of entitlement that causes friction when someone else's actions threaten their sense of 'moral right.' To address these tendencies, it is important to balance pride in one's own qualities with appreciation for others, and to think more reasonably rather than reacting emotionally.
Quotations from historical figures reflect this theme, such as the reminder that "He who acts with a constant view to his own advantage will be much murmured against." This highlights the importance of considering the consequences of one's actions and striving to act with both courage and principle.