Question

In a busy rehabilitation unit, the team manager decided that the best way to reward the staff was to give them a monetary bonus rather than time off. The staff was very concerned about the decision and went to the administration with a number of complaints. Critical thinking is a process that entails a number of steps. What steps did the manager omit? She should have (select all that apply):

a. Identified what assumptions were underpinning the issues.
b. Considered why it was important to make this change or the context for the change.
c. Considered how this change might affect staff relationships. d. Attained a majority consensus of all staff.

Answer 1

The manager omitted two important steps in the critical thinking process: identifying assumptions and considering how the change might affect staff relationships.

Step-by-step explanation:

The manager omitted two important steps in the critical thinking process: a) Identified what assumptions were underpinning the issues and b) Considered how this change might affect staff relationships.

By not identifying the assumptions, the manager failed to recognize the underlying beliefs or ideas that influenced the staff's concerns and complaints. This could have helped in addressing those concerns more effectively.

Additionally, by not considering how the change might affect staff relationships, the manager overlooked the potential impact on teamwork, communication, and morale. This could have contributed to the staff's resistance and dissatisfaction.