Final answer:
Rejecting a delivery of frozen steaks with ice crystals is advised as this indicates freezer burn, which can compromise quality and safety.
Step-by-step explanation:
True, you should reject a delivery of frozen steaks covered in ice crystals. This condition is indicative of freezer burn or that the product may have been thawed and refrozen, which can compromise the quality and safety of the meat. Freezer burn occurs due to sublimation, the phase change from solid to gas, which dehydrates the food, causing a mottled appearance and can affect both taste and texture. While freezer burn does not necessarily mean the food has gone bad, it does suggest poor handling and potential quality issues.