Question

The nurse manager used a mediator to help resolve conflicts on the unit. During the mediation process, the nurse manager saw signs of potential team building. One key concept of an effective team is:

a. conflict.
b. task clarity.
c. commitment.
d. a designated leader

Answer 1

The key concept of an effective team during mediation is task clarity, as it promotes team alignment towards a common goal and reduces conflicts, thereby enhancing productivity and collaboration.

Step-by-step explanation:

One key concept of an effective team highlighted during the mediation process is b. task clarity. An effective team understands the objectives clearly, which allows members to focus their efforts towards a common goal. Task clarity contributes to building a productive and collaborative team as it aligns the team members' ideas and promotes sustainability. Effective communication and negotiation skills are critical for managing disputes and preventing potential conflicts that can arise due to a variety of reasons, such as differences in values, beliefs, or actions, which are inevitable when people work closely together. However, conflict is not always detrimental; it can provide opportunities for a team to learn, grow, and innovate if handled properly. Teams also benefit from having established methods for conflict resolution, especially in larger workplaces.