Question

10:3 ← TOPIC ANAD TEMU X. Unit 5 DB: Implementing t... For this discussion board, think of a business or other organization that you either work for, are a customer of, or have knowledge of (including if you want to research one). Think of an operational issue in this organization (for instance, long lin for a restaurant with vacant tables or extended waiting times for patients in a doctor's office even though the patient arrived on time and had an appointment). Using the Deming Cycle, draft a plan to address the issue (the Deming Cycle is outlined in Chapter 9 of the textbook). Answer the following for this discussion board: • Identify the organization (if you do not want to use the name, then provide a description so your classmates and instructor have an idea of what the organization is and the products/services it provides). • Describe the issue(s) you want to address. • Provide your plan to address the issue(s). Note: You do not have to actually conduct a pilot study. In response to your peers: critique you classmate's plan. +​

Answer 1

Organization: ABC Medical Clinic

Issue: Extended waiting times for patients in a doctor's office even though the patient arrived on time and had an appointment.

Identify the root cause of the problem: Gather data on patient wait times, including the time each patient arrives, the time they are seen by the doctor, and the reason for any delays. This data can be collected through surveys, interviews, or by analyzing electronic patient records.

Analyze the data to identify trends: Once the data is collected, analyze it to identify trends. This may include identifying which days of the week or times of day have longer wait times, which doctors have longer wait times, and what factors are contributing to the delays.

Implement changes to address the root cause: Based on the analysis of the data, implement changes to address the root cause of the problem.