157k views
0 votes
Design collaboration is a typical customer relationship management application.
True or False

1 Answer

6 votes

Final answer:

Design collaboration is not a typical customer relationship management (CRM) application. CRM refers to managing customer interactions, while design collaboration involves working together to create something.

Step-by-step explanation:

The statement that design collaboration is a typical customer relationship management (CRM) application is False. Customer relationship management (CRM) refers to the practices, strategies, and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. Design collaboration, on the other hand, involves the process of multiple individuals working together to design or create something, such as a product or a project.

While design collaboration may involve different participants and tools, it is not specifically related to CRM applications. CRM applications typically focus on managing customer relationships, sales, and marketing activities to improve business performance and customer satisfaction.

Examples of CRM applications include Salesforce, HubSpot, and Zoho CRM, while design collaboration can utilize tools like Trello, Jira, or Figma.

User Jerald Sabu M
by
8.6k points