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Define Asset Management for CSM and ITSM (or Corporate Finance).

User Jim Bray
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Final answer:

Asset Management in CSM and ITSM refers to the systematic process of managing IT assets to support organizational services and maximize ROI, while corporate finance involves managing investments for clients.

Step-by-step explanation:

Asset Management in CSM and ITSM

Asset Management is a systematic process of deploying, operating, maintaining, upgrading, and disposing of assets cost-effectively. Within the realms of Customer Service Management (CSM) and IT Service Management (ITSM), this practice involves managing IT assets such as hardware, software, and networking components. The goal is to maximize the value of assets while managing costs and risks. In corporate finance, asset management refers to the management of a company’s investments on behalf of its clients, aiming to grow their client’s assets and provide financial security.



Key Concepts in Asset Management

  • An asset is an item of value that can be a tangible or intangible resource used by firms or individuals to generate positive economic value.
  • A balance sheet is a snapshot of a company's financial condition at a single point in time, listing all assets and liabilities.
  • Bank capital refers to the difference between a bank's assets and liabilities, essentially its net worth.

In both CSM and ITSM, successful asset management ensures that the technological components are effectively supporting the organization's services and maximizing return on investment (ROI), while maintaining compliance with various standards and regulations.

User Yjshen
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