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What can a customer do OOB from a portal?

1 Answer

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Final answer:

Out-of-the-Box (OOB) refers to the default features that are available in a software portal without additional configuration. Customers can manage accounts, view reports, and interact with support through these ready-to-deploy solutions, which are critical for immediate usability and efficiency in business operations.

Step-by-step explanation:

When asking what a customer can do "OOB" from a portal, we are addressing a scenario often related to an Out-of-the-Box (OOB) functionality provided by a software portal. OOB refers to the default features or tools that are available within a software system immediately after installation, without requiring any custom development or additional configuration. For customers, this means they can utilize a range of standard features provided by the portal software, which could include user account management, accessing dashboards, viewing reports, participating in forums, or submitting service tickets, depending on the nature of the portal.

In a business context, these OOB features are designed to be immediately useful and to streamline operations such as customer support, content management, and collaboration. A prime example of OOB functionality could be found in customer relationship management (CRM) systems, where customers are able to manage their profiles, track their purchases, and interact with support through the portal seamlessly. This is critical for businesses looking for a ready-to-deploy solution that fulfills the core needs of their operation without a significant period of development or adjustment.

User Artur Michajluk
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