Final answer:
In systems that manage cases, associating items like incidents, problems, change requests, and requirements involves using a 'Link' or 'Associate' feature within a case record, often necessitating proper permissions.
Step-by-step explanation:
When working with case management systems or project management tools, it's essential to understand how to associate newly created artifacts like incidents (inc), problems (prb), change requests (change), and requirements (req) with existing cases. While the specific steps can vary depending on the system you're using, the process generally involves accessing the case you want to link to, and then using an 'Associate' or 'Link' function to add these items to the case. This action typically requires proper permissions or a certain role within the system.
For example, in some systems, you might click on the case, select an 'Edit' or 'Modify' option, and then choose the artifacts you want to associate from a list or by searching for them by ID. Once selected, you would save or update the case, and those items would then be linked. It's important to track these associations as they can influence the change management process and ensure effective communication and resolution of issues.