Final answer:
Computer literacy refers to the skill in using productivity software including word processors, spreadsheets, databases, and presentation tools.
Step-by-step explanation:
The skill in using productivity software such as word processors, spreadsheets, database management systems, and presentation software is known as Computer literacy. Productivity software helps individuals and businesses to complete work efficiently and effectively, handling various tasks like document creation, data analysis, information management, and visual representation of data. Being computer literate means having the ability to operate these software tools to produce work and solve problems.