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What are items that people expect on the job, according to Herzberg's motivation-hygiene theory?

A) Motivators
B) Hygiene factors
C) Incentives
D) Rewards

1 Answer

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Final answer:

According to Herzberg's motivation-hygiene theory, job satisfaction is influenced by motivators and hygiene factors. Motivators are related to the nature of the work itself, while hygiene factors are related to the work environment.

Step-by-step explanation:

According to Herzberg's motivation-hygiene theory, there are two primary factors that influence job satisfaction: motivators and hygiene factors. Motivators are related to the nature of the work itself and include things like challenging tasks, opportunities for growth, and recognition. Hygiene factors, on the other hand, are related to the work environment and include factors like salary, job security, and working conditions. Incentives and rewards can be part of motivators or hygiene factors depending on how they are perceived by individuals.

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