Question

Managers who train and supervise the performance of non-managerial employees, and who are directly responsible for producing the company's products or services, are categorized as _____.

a) First-level managers
b) Middle-level managers
c) Top-level managers
d) Operational managers

Answer 1

First-level managers are those who supervise non-managerial employees and are directly responsible for the production of company products or services. The correct answer is option: a) First-level managers.

Step-by-step explanation:

Managers who train and supervise the performance of non-managerial employees, and who are directly responsible for producing the company's products or services, are categorized as first-level managers. These managers are on the frontline of the business operations, often interacting directly with the employees and ensuring that day-to-day activities align with the broader goals of the organization. They play a crucial role in implementing the plans devised by higher levels of management and are integral to the success of a company's productivity.