Question

With respect to acquiring resources, there is a high potential for conflict between the functional manager and the project manager. Describe a major source of that conflict and suggest how it can be properly managed.

Answer 1

A major source of conflict between functional and project managers is the competition for resources. To manage this, clear communication, defining priorities, and shared goals, and promoting a culture of collaboration and problem-solving are essential.

Step-by-step explanation:

One major source of conflict between a functional manager and a project manager is the competition for limited resources, particularly human resources. Functional managers are responsible for running their specific departments and maintaining the flow of day-to-day operations, while project managers need to acquire the best resources, including skilled employees, to complete a project successfully.

To manage this potential conflict, it is crucial to engage in open communication and negotiation. Defining clear priorities, and shared goals, and establishing a mutual understanding of the strategic importance of the project can help balance the needs of both the functional department and the project. Creating a collaborative environment and respecting each other's responsibilities will minimize work overload, manage difficult work relationships, and clarify the role ambiguity that often leads to conflict.

Fostering a culture of respect, initiative, and problem-solving can also significantly reduce potential tensions. When both managers approach their work collaboratively and with a problem-solving mindset, they pave the way for a successful working relationship that not only serves the immediate needs of the project but also the long-term goals of the organization.