Final answer:
Processing orders and shipping products or services to customers is known as B) distribution, which is part of the supply chain management process that ensures goods reach the end user efficiently.
Step-by-step explanation:
Processing orders and shipping products or providing services to customers is known as B) distribution. This term encompasses the entire process of moving a product from the manufacturer or provider to the end user. This includes a range of activities, such as warehousing, inventory management, order fulfilment, and the logistics of transporting goods to where they need to be. Effective distribution is a crucial element of supply chain management and plays a vital role in customer satisfaction. By ensuring products are delivered efficiently and on time, businesses can maintain a positive reputation and encourage repeat business. Moreover, distribution is closely linked with marketing as part of the larger concept of place in the marketing mix, which decides how goods and services are made available to customers.