Question

Leaders and staff must view near misses as evidence that systems should be improved, rather than as proof that the system is working effectively. This perspective aligns with the concept of:

a) Error reporting culture
b) Quality improvement
c) Risk management
d) Patient-centered care

Answer 1

Leaders and staff viewing near misses as evidence for improvements align with the concept of Quality Improvement, as it fosters a culture of continuous evaluation and enhancement of systems and processes.The correct answer is option B.

Step-by-step explanation:

The perspective that leaders and staff must view near misses as evidence that systems should be improved aligns with the concept of b) Quality improvement.

Viewing near misses as an indication for system refinement encourages a culture of continuous improvement and learning from potential failures. Furthermore, this perspective supports the goal of enhancing performance and safety.

It is in sharp contrast to cultures that may seek to hide or undervalue the significance of near misses, thereby missing opportunities to enhance systems and processes.

The examples provided from various case studies and program evaluations hint at the necessity of identifying and analyzing failures or near misses to improve systems rigorously and robustly.The correct answer is option B.