Final answer:
Operations managers are responsible for managing systems related to the production of goods and services. Job satisfaction is measured by organizational psychology, which focuses on employee relationships and culture.
Step-by-step explanation:
Operations managers are concerned with creating and managing the systems that create an organization's products and services. The correct answer to the question is d) Operations. Operations management concerns itself with the production of goods, including raw resources, marketing, and distribution.
In the field of I-O psychology, to measure job satisfaction, one would look at b) organizational psychology. While industrial psychology focuses on hiring and employee maintenance, organizational psychology is interested in employee relationships and organizational culture.