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You work in a men's store and see a customer looking at a rack of men's suits. What would be the best thing to say as you approach this customer?

Options:
Option 1: Are you finding everything okay, or do you need assistance?
Option 2: Suits are a great choice! Have you considered our latest arrivals?
Option 3: Do you need help, or are you just browsing?
Option 4: Have you checked out our shirt and tie combinations to complete the look?

User MarzSocks
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1 Answer

4 votes

Final answer:

The best approach to a customer viewing men’s suits is to ask if they need assistance or are finding everything okay, which is polite and non-intrusive, thereby allowing them to either engage or continue browsing comfortably.

Step-by-step explanation:

Approaching a customer who is looking at a rack of men’s suits, the best thing to say would be: Option 1: Are you finding everything okay, or do you need assistance? This option is polite and opens the door for the customer to either ask for help or continue browsing without feeling pressured. Option 2: Suits are a great choice! Have you considered our latest arrivals? can also be effective in highlighting your newest products, while Option 3: Do you need help, or are you just browsing? gives the customer an easy out if they're not looking to engage. However, Option 4: Have you checked out our shirt and tie combinations to complete the look? might be too forward if the customer has not yet decided on a suit.

User Pwray
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