Question

Three ways to create a positive impression of you and the store include: Complimenting the customer's taste; assuring the customer that he is the expert; and:

Option 1: Recommending the most expensive items in the store.

Option 2: Engaging the customer in friendly conversation about their preferences and needs.

Option 3: Ignoring the customer until they ask for assistance.

Option 4: Rushing the customer to make a quick decision.

Answer 1

Three ways to create a positive impression are complimenting the customer's taste, engaging in friendly conversation, and assuring the customer they are the expert.

Step-by-step explanation:

Three ways to create a positive impression of you and the store include:

1. Complimenting the customer's taste
2. Engaging the customer in friendly conversation about their preferences and needs
3. Assuring the customer that he is the expert

Option 1: Recommending the most expensive items in the store can give the impression of being pushy and self-serving. Option 2: Ignoring the customer until they ask for assistance can make them feel neglected and frustrated. Option 3: Rushing the customer to make a quick decision can lead to buyer's remorse and a negative impression of the store.