Question

A retail associate sees that an electrical socket has wires exposed in an area where customers shop. The retail associate must:

Option 1: Fix the issue personally.
Option 2: Ignore the problem and continue with regular duties.
Option 3: Report the issue to the store management or maintenance.
Option 4: Ask customers to avoid the area without addressing the issue.

Answer 1

When a retail associate sees exposed wires in an electrical socket in an area where customers shop, they should Option 3: report the issue to store management or maintenance.

Step-by-step explanation:

When a retail associate sees exposed wires in an electrical socket in an area where customers shop, the correct action to take is to report the issue to store management or maintenance.

This is important because exposed wires pose a safety hazard and can cause electrical shocks or even fires. Ignoring the problem or attempting to fix it personally may not be safe or within the job responsibilities of the retail associate.