Question

A retail associate sees that an electrical socket has wires exposed in an area where customers shop. The retail associate must:

Option 1: Ignore it and assume someone else will fix it.

Option 2: Report it to the supervisor and wait for instructions.

Option 3: Take immediate action to secure the area, such as cordoning it off or covering the exposed wires, and report it to the supervisor.

Option 4: Inform customers about the issue and advise them to be cautious.

Answer 1

The correct action for a retail associate to take when encountering exposed wires is to secure the area immediately and then report the issue to their supervisor.

Step-by-step explanation:

If a retail associate sees that an electrical socket has exposed wires in an area where customers shop, the correct and responsible action to take is Option 3: Take immediate action to secure the area, such as cordoning it off or covering the exposed wires, and report it to the supervisor. Exposed electrical wires pose a significant risk of electric shock or fire, which can lead to severe injuries or property damage. Therefore, it is imperative to prevent anyone from coming into contact with the hazard until a qualified professional can address the issue. After securing the area, the retail associate must report the situation to their supervisor, ensuring that it is dealt with promptly and safely.