Question

A customer says, I think I may be making a mistake here. I do like these pans, but they're a gift for my friend, and she doesn't cook as much as I do. What would be your best response to the customer who is still undecided about making the purchase?

Option 1: Suggest other gift ideas for a friend who doesn't cook often.
Option 2: Emphasize the quality and versatility of the pans as a thoughtful gift.
Option 3: Recommend a different cooking-related gift that suits the friend's preferences.
Option 4: Offer a discount to encourage the customer to make the purchase.

Answer 1

Option 2: Emphasize the quality and versatility of the pans as a thoughtful gift.

Step-by-step explanation:

If a customer is still undecided about making a purchase for their friend who doesn't cook often, the best response would be Option 2: Emphasize the quality and versatility of the pans as a thoughtful gift. You can explain to the customer that even though their friend doesn't cook as much, having high-quality pans can still enhance their cooking experience when they do cook. By highlighting the durability of the pans and how they can be used for various cooking techniques, you can assure the customer that it's still a valuable gift.