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Yuna's situation involves being locked out of her sales tracker software, and TechMart's IT department fixes her access remotely. Yuna would most likely be which of the following?

a) Customer service representative
b) Sales associate
c) IT specialist
d) Store manager

User Makubex
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Final answer:

Yuna is most likely a Sales associate since she uses sales tracker software, which is typical for that role. Expressive leaders, on the other hand, are more focused on group well-being, making the director of a summer camp for chronically ill children a good example of one.

Step-by-step explanation:

When considering Yuna's situation where her access to the sales tracker software is restored by the IT department of TechMart, Yuna would most likely be a b) Sales associate. This is because sales associates generally use such software for tracking sales, customer interactions, and related tasks. Sales associates are the ones typically facing such technical issues, which are then handled by IT specialists within the company.

Regarding the question on who is more likely to be an expressive leader, this would likely be c) The director of a summer camp for chronically ill children. Expressive leaders tend to focus on the group's well-being and creating a supportive atmosphere. The director of a summer camp for chronically ill children would need to be particularly adept at this, ensuring the camp environment is attentive to the emotional and social needs of the campers, making him or her fit the role of an expressive leader.

User Dragos
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