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Service that is done in a manner that seems effortless and neutral to the customer is called seamless service. T or F?

a. True
b. False

1 Answer

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Final answer:

The statement that seamless service seems effortless and neutral to the customer is True. Seamless service aims at a consistent and uninterrupted customer experience, integrating technologies and processes efficiently.

Step-by-step explanation:

Service that is done in a manner that seems effortless and neutral to the customer is indeed referred to as seamless service. The statement is True. Seamless service means providing help or support in such a smooth and efficient way that the customer does not experience any disturbances or difficulties in their journey. The goal of this type of service is to create a consistent and uninterrupted customer experience that meets the customer's needs without any noticeable transitions or disruptions from the customer's point of view. This might involve a combination of well-integrated technologies, skilled staff, and well-designed processes.

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