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A customer service professional should assume that all customers display similar behavioral styles.

a. True
b. False

1 Answer

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Final answer:

A customer service professional should not assume that all customers display similar behavioral styles.

Step-by-step explanation:

A customer service professional should assume that all customers display similar behavioral styles.

False. A customer service professional should not assume that all customers display similar behavioral styles. Every customer is unique and may have different needs, preferences, and communication styles. It is important for a customer service professional to be adaptable and flexible in their approach to effectively serve each customer.

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