Question

A customer wants to purchase a new phone with lots of fancy features. She is afraid she will have trouble learning all the fancy features. She tells you that she may not buy the phone because of her concerns. You should

Answer 1

A seller of goods can reassure a possible buyer who is faced with imperfect information by providing clear and detailed information, offering a trial or return policy, and providing customer reviews and testimonials.

Step-by-step explanation:

When a possible buyer is faced with imperfect information, a seller of goods can reassure them in a few ways:

1. Providing clear and detailed information: The seller can provide the customer with accurate and comprehensive information about the product, including its features, benefits, and any potential drawbacks. This can help the buyer make an informed decision.
2. Offering a trial or return policy: If the customer is concerned about learning all the fancy features of the phone, the seller can offer a trial period or a return policy that allows the customer to try out the phone and return it if they are not satisfied. This can give the buyer peace of mind and confidence in their purchase.
3. Providing customer reviews and testimonials: The seller can share positive reviews and testimonials from other customers who have purchased and enjoyed the phone. This can help build trust and confidence in the buyer.