Final answer:
Documentation is any printed or online information that provides assistance in installing, using, maintaining, and updating the software. It includes instruction manuals, tutorials, and other resources. The answer to the student's question about printed or online information aiding software usage is 'a. Documentation'.
Step-by-step explanation:
Documentation is any printed or online information that provides assistance in installing, using, maintaining, and updating the software. Therefore, the answer to the student's question is a. Documentation. Documentation includes manuals, guides, and tutorials that assist in all aspects of software management and operation.
Documentation is essential for users to effectively engage with software and can come in various forms such as manuals, guides, FAQs, and tutorials. It not only helps in the initial setup but also in troubleshooting issues and learning advanced features of the software.