Final answer:
The statement is false; personal information given to a business is confidential and should not become public knowledge nor be shared without consent.
Step-by-step explanation:
The assertion that any personal information a customer provides becomes public knowledge and may be shared with other sales associates is false. Personal information shared with businesses, including financial and medical details, must be kept confidential to protect individuals against scams, identity theft, and other security breaches. As Internet usage increases, people become more vulnerable to online threats, highlighting the necessity for strict privacy measures.
According to findings from the Pew Research Center, concerns over personal information online have significantly risen, which underscores the critical role of privacy in business and technology sectors. It is imperative for organizations to implement robust security protocols to ensure their operations and the information entrusted to them by clients remain secure.