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A customer is already trying dresses on. A sales associate may by:

A) Ignoring them until they ask for help
B) Criticizing their choices
C) Offering advice and helping find the right fit
D) Rushing them to make a quick decision

1 Answer

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Final answer:

The appropriate behavior for a sales associate is to offer advice and help the customer find the right fit, not to ignore, criticize, or rush the customer. The provided text exemplifies good customer service where the sales associate actively assists and ensures the dress complements the customer.

Step-by-step explanation:

The question pertains to the appropriate behavior of a sales associate when assisting a customer who is trying on dresses. A sales associate should provide a supportive and helpful experience for customers as demonstrated by offering advice and helping to find the right fit. Ignoring them, criticizing their choices, or rushing them to make a decision would not be conducive to a positive customer service experience. The snippets provided by an unnamed source illustrate a sales associate who eagerly assists a customer, ensuring the dress complements the customer's appearance, and as a result, the customer feels satisfied and entranced by her reflection. The positive engagement between the saleswoman and the girl in the passage is an example of good customer service in a retail setting.

User Tony Morris
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