Final answer:
Sales associates should inquire about customers' photography experience, intended use of the camera, size and feature preferences, and budget to recommend the best camera options.
Step-by-step explanation:
When a sales associate is faced with customers waiting and there are multiple camera options available, it's essential that they gather information to assist the customer in making the best choice for their needs. Therefore, a sales associate might start by asking questions about the customers' photography experience, what they plan to use the camera for (such as casual photography, professional work, sports, etc.), preferences in camera size and weight, desired features, and budget considerations. These questions help the associate recommend a camera that fits the customer's specific requirements.