Final answer:
Effective communication can be both aided and hampered by diverting depending on the context. It's important to balance being direct and clear while also being polite and diplomatic, especially in professional or collaborative environments. In the digital age, communication methods are evolving, with a shift towards more text-based correspondence. option d.
Step-by-step explanation:
Diverting, or switching to a more comfortable topic, is not universally agreed upon as being beneficial or detrimental to effective communication. In some circumstances, such as maintaining politeness or avoiding conflict, diverting might be seen as a necessary part of communication. However, it could also be argued that this tactic can lead to fallacies of diversion, where the attention is drawn away from the critical discussion at hand. Communication styles vary greatly and are influenced by various factors like culture, gender, age, and individual preferences. In professional settings, the balance tends to lean towards direct and clear communication, while also keeping a polite and diplomatic tone.
Moreover, in collaborative environments or when dealing with sensitive topics, it's essential to use clear language, avoid specific terms or jargon, and articulate respectful dialogue. Successful communication is about building bridges, which involves active listening, sharing feelings and thoughts, and fostering mutual understanding. In an increasingly digital world, older methods of communication are being replaced with what is perceived to be more comfortable means, such as text messaging and non-voice messaging apps, particularly amongst younger demographics. Yet, regardless of the medium or method, the core tenets of effective communication remain the same: clarity, respect, and mutual understanding.