Question

Nurses in a unionized hospital are paid compensatory pay when working holidays equal to the number of hours worked with no extra compensation. Although they have suggested changes during the annual survey of employee satisfaction, management refuses to consider another system for compensatory pay. A trained member listened to both nurses and management to make recommendations that were not legally binding. This type of settlement is termed:

a. picketing.

b. binding arbitration.

c. mediation.

d. grievance.

Answer 1

The process where a neutral party makes non-binding recommendations after listening to both sides in a dispute is called mediation.

Step-by-step explanation:

The type of settlement described in the scenario, where a trained member listens to both parties and makes recommendations that are not legally binding, is referred to as mediation. This process involves a neutral third party who facilitates a conversation between the disputing parties to help them reach a voluntary agreement. It contrasts with binding arbitration, where the decision made by the arbitrator is legally binding, and differs from picketing, which is a method of protest. It is also not synonymous with a grievance, which is a formal complaint filed by an employee regarding a workplace issue.