Question

A hospital's policy requires that all nurse managers must have a minimum of a bachelor's degree in nursing. A BSN nurse new to the hospital has recently been hired as nurse manager for the oncology unit. An RN who has worked on this unit for many years is unable to be promoted to a nurse manager position because of his educational status and has been commenting to physicians and staff, The new nurse manager has book sense but no leadership abilities. What is the best approach that can be used by the new nurse manager who is attempting to gain the trust and respect of the nursing staff on the unit?

a. Send memos to all staff except the upset nurse to invite them to a luncheon.
b. Ask management to transfer the upset nurse to another unit.
c. Assign the upset nurse to committees that do not directly affect that nursing unit.
d. Acknowledge the clinical expertise of the upset nurse and clearly explain the expectations for teamwork and open, honest communication

Answer 1

The best approach is to acknowledge the upset nurse's expertise and explain expectations for teamwork and communication.

Step-by-step explanation:

The best approach that can be used by the new nurse manager to gain the trust and respect of the nursing staff on the unit is option d. Acknowledge the clinical expertise of the upset nurse and clearly explain the expectations for teamwork and open, honest communication. This approach shows respect for the upset nurse's knowledge and experience while also setting clear expectations for collaboration and communication within the team.