Final answer:
Top-level managers must demonstrate excellent communication skills option d, to effectively convey information, articulate ideas, and listen to others.
Step-by-step explanation:
In the context of management skills, top-level managers must demonstrate excellent communication skills. Communication skills option d, are essential for managers to effectively convey information, articulate ideas, and listen to others. They need to be able to communicate with their team, colleagues, customers, and other stakeholders to achieve organizational goals.