Question

Many businesses are now using a wide variety of social media to reach targeted audiences. Which of the following forms of social media is a website that allows a company to share information by posting information on the site in order to increase customers' knowledge about its products and services, as well as to build trust and makes it possible for customers to provide feedback through comments on the site?

A) Blog
B) Podcast
C) Microblogging
D) Forum

Answer 1

A blog is a website that allows a company to share information, build trust, and receive customer feedback through comments. The correct option is A)

Step-by-step explanation:

The social media platform that allows a company to share information by posting on the site, increase customers' knowledge about its products and services, build trust, and receive feedback through comments is a blog. Blogs provide a space for companies to create and publish content, such as articles, videos, or infographics, to engage with their target audience and establish a two-way communication channel. Customers can leave comments and interact with the company, providing valuable feedback and fostering a sense of community.