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Inappropriate/offensive

a. Informal communication
b. Formal communication
c. Downward communication
d. Grapevine communication

1 Answer

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Final answer:

Inappropriate communication in the workplace refers to disrespectful or offensive language or gestures. Sanctions can be formal or informal and either positive or negative, reflecting either rewards or punishments. Authoritarian leadership styles are characterized by top-down communication patterns.

Step-by-step explanation:

When it comes to workplace communication, it's essential to employ appropriate and respectful language to ensure messages are clear and effectively conveyed. Speaking of inappropriate communication, it refers to the use of language or gestures that are disrespectful, offensive, or out of context, which can negatively impact workplace dynamics and relationships. Communication can be 'informal', which tends to be more casual and personal, or 'formal', which is structured and follows particular protocols or guidelines. Sanctions in a workplace context can also be informal or formal, and they can be positive (rewards) or negative (punishments) based on the behavior being sanctioned.

For example, informal negative sanctions might include gossip or social exclusion, while formal negative sanctions could involve written reprimands or dismissal. Conversely, rewards can manifest as informal positive sanctions like verbal praise or recognition among peers, or formal positive sanctions such as bonuses, promotions, or awards. It's also important to note that each workplace has a unique socialization process that might integrate both material and non-material aspects of culture, which influence the overall communication patterns.

In terms of leadership and communication flow, an authoritarian style involves communication that flows from the top down, indicating a hierarchical approach to leadership where decisions are made by those at the top without significant input from subordinates. This type of structured communication is crucial in maintaining the hierarchy and clarity of roles within an organization.

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