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From the customer's point of view, what are some ways that technology can be misused?

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Final Answer:

Technology can be misused from a customer's perspective in several ways, including privacy breaches through data collection, cybercrime such as identity theft and fraud, dissemination of misinformation leading to manipulation, addictive design fostering overuse, and the potential for biased algorithms affecting fair access and opportunities.

Step-by-step explanation:

1.Privacy Breaches through Data Collection: Companies often collect vast amounts of customer data, sometimes without adequate consent or transparent policies. This data can be exploited or leaked, leading to privacy violations.

2.Cybercrime - Identity Theft and Fraud: Criminals can misuse technology to steal personal information, leading to identity theft, financial fraud, or unauthorized access to sensitive accounts.

3.Dissemination of Misinformation: Technology platforms can be used to spread false information, manipulating perceptions and opinions, thereby affecting decision-making processes and causing societal harm.

4.Addictive Design and Overuse: Certain apps and platforms are designed to be addictive, leading to excessive use that can negatively impact mental health, productivity, and relationships.

5.Biased Algorithms Impacting Fairness: Algorithms in technology, if biased or based on flawed data, can perpetuate discrimination and inequality by affecting access to resources, opportunities, and services.

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