Final answer:
True, an Internal Customer works within an organization and contributes to delivering products or services. Treating internal stakeholders like customers can improve professional relationships and job satisfaction.
Step-by-step explanation:
The statement is true: an Internal Customer is indeed a person who works within your organization and performs duties that contribute to delivering a product or service to the intermediate or final customers. In business, recognizing the role of internal customers is essential for ensuring a smooth operation and high-quality output.
If you consider your manager an important internal customer, providing exceptional customer service can lead to positive outcomes, such as receiving affirmative feedback, which can potentially create further opportunities for career growth and enhance your overall job satisfaction.
They are typically different departments within the same organization that rely on each other's work to deliver products or services to external customers.
The statement is true.