Question

Communication is important! When providing service to a person who is hearing impaired, you should:

a) Speak loudly
b) Avoid eye contact
c) Use clear communication and consider alternative methods like writing

Answer 1

When providing service to a person who is hearing impaired, it is important to use clear communication and consider alternative methods like writing. Avoid speaking loudly or avoiding eye contact. Effective communication includes speaking slowly and clearly, using visuals, and being aware of nonverbal cues.

Step-by-step explanation:

When providing service to a person who is hearing impaired, it is important to use clear communication and consider alternative methods like writing. Speaking loudly is not necessary and may cause discomfort for the person. Avoiding eye contact is also not recommended as it may convey a lack of engagement or unfriendliness. Making sure to speak slowly and clearly, using visuals when appropriate, and being aware of nonverbal cues are all important aspects of effective communication.