Final answer:
The statement is false; it's crucial to interact directly with all customers, including those with disabilities. In terms of displacement, the statement is also false; both individuals have the same displacement because they traveled the same distance in different orders.
Step-by-step explanation:
The statement 'To speed up the customer service process, you should interact more with the accompanying able-bodied person than with the shopper with disabilities' is False. When providing customer service, it is essential to interact directly with the shopper with disabilities unless they request otherwise or indicate that they would like the able-bodied person to respond on their behalf. Making assumptions about a customer's ability to communicate or engage in the service process can be considered disrespectful and discriminatory. Everyone deserves equal respect and attention, and in a professional and resourceful customer service environment, this means addressing and engaging with each customer directly.
Similarly, for the true or false question regarding displacement: The answer is False. Displacement is a vector quantity that refers to the shortest distance from the initial to the final position of a point. Since both persons walked the same eastward and northward distances, just in a different order, their displacements would be the same. It is the path that is different, not the displacement.