Final answer:
It is true that sellers should keep client records current and alert customers of relevant merchandise. This fosters trust and maintains good customer relationships. Providing accurate information, updating clients, and respectful follow-ups are effective practices in such scenarios.
Step-by-step explanation:
The statement regarding keeping client records up-to-date and notifying customers of merchandise that interests them holds true. In the context of Business, this practice is essential for good customer service and relationship management. A seller of goods can reassure a possible buyer who is faced with imperfect information by implementing a few strategies. Proactive communication, transparency about the product, and following up respectfully can significantly help build trust. For example, sellers should:
- Provide detailed and accurate information about products and services
- Regularly update clients with new merchandise that aligns with their interests
- Follow up through email campaigns and phone calls without becoming a nuisance
These approaches ensure that the seller maintains a balance between being attentive and respectful of the client's time and needs. By offering relevant information and inviting clients to events, sellers can create a sense of community and ongoing engagement.