Final answer:
On-time delivery is the term that refers to the frequency with which delivery-time promises are met, highlighting supply chain efficiency and customer satisfaction.
Step-by-step explanation:
The term that measures the frequency with which delivery-time promises are met is b) On-time delivery. On-time delivery is a key performance indicator that businesses use to evaluate their supply chain efficiency and customer service quality.
It is particularly important in industries where customers expect reliable and prompt deliveries, such as e-commerce or manufacturing.
The metric helps companies to track the percentage of orders delivered on or before the promised delivery date.
Out of the options provided, b) On-time delivery measures the frequency with which delivery-time promises are met.
It refers to the ability to deliver goods or services according to the agreed-upon schedule or deadline. This is an important metric for businesses as it reflects their reliability and customer satisfaction.