Final answer:
The two competitive priorities for quality are performance quality and conformance quality. Performance quality pertains to how well a product performs its intended functions, while conformance quality relates to how consistently a product meets its designated specifications without defects.
Step-by-step explanation:
The two competitive priorities for quality are performance quality and conformance quality.
Performance quality refers to the level at which a product's primary characteristics operate. For example, a smartphone with a high-resolution camera and long-lasting battery life showcases high performance quality.
Conformance quality, on the other hand, relates to the degree to which a product meets its specifications and is free from defects. An example of this could be a car manufacturer that has a very low recall rate due to defects, indicating strict adherence to quality and safety standards in its manufacturing processes.
These two aspects of quality are crucial in a competitive business environment, where companies strive to differentiate their products and maintain customer satisfaction.