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Consumption behaviour is relevant information that can assist a company in better serving its customers

Option 1: True
Option 2: False

User DayS
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1 Answer

5 votes

Final answer:

Consumption behavior is essential for companies aiming to serve their customers better, as it helps in creating products that meet consumer needs, refining marketing strategies, and improving the overall buying experience.

Step-by-step explanation:

True, consumption behavior is highly relevant information that can assist a company in better serving its customers. Understanding consumer behavior helps businesses develop better products, market more effectively, and deliver higher satisfaction. By analyzing how and why consumers make purchasing decisions, companies can tailor their offerings to meet the needs and preferences of their target audience, leading to increased customer loyalty and market success. As consumers seek the highest level of utility or satisfaction, businesses must adapt to provide better or less expensive products to gain competitive advantage. Utilizing information on consumer habits, companies can refine their strategies to improve their products and profitability. When companies offer superior or more affordable options, they not only yield more profits but also contribute positively to their employees’ earnings and the overall economy. This creates a balance where the gains generally outweigh the losses to a nation. However, the clarity of information available to both buyers and sellers can impact buying decisions and ultimately affect market outcomes. Thus, companies should strive to ensure clear and accurate information about their goods or services to prevent buyer's remorse and encourage recurrent purchases.