Final answer:
Operations management is about the systematic processes that transform inputs into outputs, with the example being processes in pizza making that include preparing dough to baking the pizza.
Step-by-step explanation:
Operations management refers to the systematic design, direction, and control of processes that transform inputs into products and services. The correct answer to the question is a) Processes, inputs.
In the context of pizza making, essential inputs or factors of production include raw materials such as flour, water, yeast for making dough, and tomatoes, spices for the sauce.
Additionally, labor provided by the pizzaiolo, the capital investment in kitchen equipment, and the pizza oven itself are critical in the production process.
These inputs are transformed through a series of processes, which include dough preparation, sauce making, assembling the pizza, baking, and finally boxing for the customer, resulting into the output which is the pizza.
Therefore, the correct answer is a) Processes, inputs.