Question

Lazarus was asked to join a team with Jacquelin, Alondra, Mateusz, and Mindy to resolve a product packaging issue their company was having. Lazarus took an instant dislike to Alondra because she was boisterous and did not seem to take things seriously. Because Alondra seemed to be friends with Mateusz, Mindy avoided her. After the team had been together for about a week, they had a loud argument that resulted in the members expressing the pros and cons they saw with working with each of the other members. Mindy discovered that she was not liked because she refused to take a stand and say what she meant. After the argument, the group unofficially made Jacquelin leader because she was even-tempered and they all respected her. With the appointment of Jacquelin as leader, the group began working in earnest on the problem because they finally understood what their roles were on the team. At what point in the team formation process was the team at the end of this scenario?

A) Storming
B) Norming
C) Forming
D) Performing

Answer 1

The team is in the Norming stage, as indicated by the resolution of initial conflicts, the establishment of a team leader, and clearer understanding of team roles.

Step-by-step explanation:

At the end of the scenario described, the team is in the Norming stage of team formation. This stage is characterized by the resolution of conflicts, the emergence of strong team leadership, and the establishment of clear roles and responsibilities within the group. The team members have gone through a productive argument that led to self-awareness and mutual feedback, which is a key component of the Norming phase. They have united under Jacquelin's even-tempered leadership and have started working earnestly on the problem. This indicates that the team has moved past the Storming stage, where conflicts and friction are prevalent, and into a stage where cohesion begins to develop.

The team is at the Norming stage of the team formation process. This is indicated by the appointment of Jacquelin as the unofficial leader and the understanding of the members' roles on the team.