Final answer:
After setting a SMART goal to reduce defects, Tyrone should create an action plan to detail the specific actions needed to achieve this goal. This involves analyzing current defect rates and creating strategies, which should be followed by communicating the goal to the team and evaluating its feasibility.
Step-by-step explanation:
After Tyrone has set a SMART goal for reducing defects by 3 percent in his department, the next logical step in the planning process is to create a foundation for achieving this goal. The answer is c. Create an action plan. This plan will lay out the specific actions that need to be taken to meet the goal. It involves analyzing the current defect rates, which gives insight into the areas that need improvement, and then detailing the strategies to address these issues.
Once the action plan is in place, Tyrone can communicate the goal to his team, ensuring that everyone understands the objective and their role in meeting it. Finally, assessing the feasibility of the goal and making any necessary adjustments ensures that the goal is attainable.
Making the evaluation simple and focusing on ensuring the plan is not only planned but also achievable, is essential. This comprehensive approach will incorporate feedback, strategic planning, and efficient implementation to achieve the set goal.