Final answer:
A department manager checking the store before a shift is an example of a preliminary control, which is a proactive measure to prevent potential problems.
Step-by-step explanation:
The department manager stopping by at his store before a shift to check if everything is ready to go is an example of a preliminary control. Preliminary or feedforward controls involve taking steps to identify and prevent potential problems before they occur. It's a proactive measure that enables management to ensure that everything is set up according to standards and is ready for operation. As opposed to reacting to issues after they surface, preliminary controls address them before they have an impact on the business.